Without a doubt, Skype is an important business tool for communication yet there are certain glitches that make it really annoying. However, it’s good that there are a number of solutions available.

Having said that, here are 4 Skype fixes that can help you:

#1: Webcam, Speakers or Microphone cannot be found

In some cases, Skype cannot find the webcam, speakers or the microphone and for this, navigate through Tool>Options>Audio Settings>Show advanced options. You’ll find all the audio devices that you’ve used appear here. This also applies to Video devices that you can find under Video Settings too.

#2: Terrible Call Quality

There are a number of reasons why this can happen without it being Skype’s fault. Maybe you are too far from your router, Wi-Fi is too slow or even that your bandwidth is being used by other people too. It’s a good idea to work through each of these possibilities before blaming it on Skype.

#3: Replaces Phone Numbers with “Click to Call” buttons

Quite admittedly, this occurs regularly but it can be fixed in a few steps. For this, you have to uninstall Skype Click to Call located in the Windows Control Panel. Also, check your browser addons so as to disable any items that might have to do with Click to Call. Finally, within Skype, visit Tools, Options and Advanced so as to uncheck the top two boxes.

#4: Unused Credits Disappear If they Aren’t Being Used

If you’ve used Skype to make calls to a landline, you’re bound to have a few credits around. If you don’t use it for 180 days or more, then these credits disappear. But they aren’t deleted, as you might assume but are hidden. To activate them, look for a ‘Reactivate credit’ button where you credit balance was displayed.